We understand that when you first order Nanogen Fiber, it can be difficult choosing a colour that suits you. If this happens, simply send the jar of Nanogen Fiber back to us and we will swap it for an alternative colour for no extra cost.

Applied correctly, Nanogen Fiber can be used with confidence. We recommend applying a layer of fibres, followed by a few short bursts of Locking Mist Plus to hold them in place. This should then be repeated for extra volume.

Yes. These special fibres are completely non-toxic and do not interfere with any other Nanogen products, or other topical formulations that you may be using. Nanogen Fiber are simply cosmetic preparation.

No. Our fibres are 100% colourfast so no dye is transferred to clothes, bedlinen or your scalp. If the fibres drop onto a surface, simply dust them away with a dry hand.

Yes. You should sprinkle the main colour first (e.g. black, brown, blonde etc) followed by a sprinkling from a grey (or white) container. The fibres are completely dry and will intermingle perfectly. This method can be used with any colour combination (e.g. highlights).

Use the colour chart provided to find the closest suitable match for your hair colour, remembering that you can easily mix colours for different combinations (eg. slightly greying hair or highlights)

Yes, Nanogen Fiber are suitable for all hair colours and types, and will match any hair colour and texture.

Nanogen uses discreet packaging and is mailed out in non-marked boxes, so no-one will ever know you're using Nanogen!

Yes but using a wide toothed comb. It is more for shaping than fine grooming. Most people just use their hand and fingers to pat their style into place.

For best results apply Nanogen Fiber to dry hair. If a styling product is necessary, style hair first then apply the fibres. Wet look gels/waxes may cause the fibres to clump and prevent them from attaching to the hair as designed.

They will remain in the hair until the next shampoo wash.

If Nanogen's Locking Mist Plus has been applied, strong wind or a hairdryer would not dislodge the fibres – however, since Nanogen Fiber should always be applied to dry hair, we do not recommend blow-drying.

Nanogen's Locking Mist is used to bind Nanogen Fiber to the hair, locking into shape the fir-tree pattern achieved from electrostatic charge. After using Locking Mist Plus, your thin hair will appear thicker and fuller even through wind, rain or perspiration.

You can use "normal" hairspray but due to the relatively large droplets of spray released, the fibres can be dislodged and bunch together losing some of the fine detail that makes the Nanofibre hair additions look so natural. Locking Mist is specially formulated to avoid this common problem. Also, many normal hairsprays come in aerosol cans whose pressure on release can dislodge the fibres.